1win Terms and Conditions

1win Terms and Conditions regulate all interactions between the company and its users registered from India. Read these terms before creating an account, placing bets, or using casino games. The document covers account rules, bet types, financial transactions, identity verification, prohibited actions, and dispute resolution. The latest version applies from January 2026.

Main Provisions

The following definitions and core provisions apply to all sections of the agreement:

• The agreement between the player and the betting company, called the bet, determines the winnings in accordance with established rules;
• The outcome is the result of the event on which the bet is placed;
• The user is the person who places bets on the 1win site;
• The line is a set of sports events and their possible outcomes available for betting;
• Cancellation of a bet is a situation in which no settlements or payouts take place;
• The company holds the right to close the game account and cancel all bets if it determines that the bettor possessed information about the outcome at the time of placing the bet.

Rules of Bet Acceptance

All users must follow these rules for every wager placed on the site:

• The betting company reserves the right to change betting limits and odds for any user without prior notice;
• The bet is considered accepted and is no longer subject to editing after notification of registration;
• The amount of the bet must not exceed the balance of the user’s account;
• A pre-match bet placed after the start of the game is considered invalid;
• Live bets also cannot be edited after acceptance;
• In case of an error on the part of the bookmaker, bets are subject to recalculation;
• The bet is cancelled if the user’s actions imply fraud;
• Bets can only be placed by persons who reached the age of 18.

Types of Bets

The site offers two primary bet types for all sports and esports disciplines:

• Single. A bet on only one outcome of one event. The payout depends on the odds at the time of acceptance;
• Accumulator. A bet on at least two events combined into one wager. If one event loses, the entire bet is considered lost.

Limitations of Inclusion

Certain restrictions apply to the inclusion of dependent outcomes in accumulator bets:

• Only one of the dependent outcomes is allowed in an accumulator bet. If two dependent events are added, the one with the lowest odds is excluded;
• Dependent outcomes exist when the result of one part of the bet affects the result of the other part;
• “Penalty to be scored Yes/No” bets are lost if no penalty is awarded during the regular time of the game;
• “How the goal will be scored” and “Next goal” bets are lost if the goal specified in the bet is not scored.

Live Bets

The following rules apply to all wagers placed during an ongoing event:

• Live bets can be single and accumulator;
• The bet is accepted only after notification of registration and is not subject to editing or deletion;
• The betting company is not responsible for the course of the game with live bets.

Account Rules

Every user must create a personal account to access all features of the site. The following rules apply to registration and account management:

• Registration is completed by entering an email and password or by linking a social network profile;
• The player must provide a valid email address and identification documents upon request. All information must be correct, complete, and updated promptly in case of changes;
• Each user is allowed only one account on the site. Multiple accounts are considered a violation. Such profiles are closed and all transactions associated with them are invalidated;
• In case of problems with registration or site use, the user contacts the support team via online chat or phone 24/7. The company reserves the right to impose restrictions, block the account, or withdraw all payments and winnings in case of rule violations;
• The user must indicate the real name and date of birth during registration. This data must match the name on the credit card or payment system accounts.

Payment Rules

All financial transactions on 1win follow strict rules. The provisions below apply to deposits and withdrawals:

• Users must deposit only funds obtained by legal means;
• Players must use only personal bank cards or payment accounts to replenish balances. Payments from third parties are not accepted;
• If the user violates these terms, winnings are subject to confiscation;
• The company uses partnering companies to process electronic payments and payouts;
• In case of fraudulent activities, 1win blocks the user’s account and cancels all payments and winnings;
• Users must complete the profile and provide an email address before withdrawing funds.

Fraud and Prohibited Actions

1win India strictly prohibits the following activities. Violations result in account closure and legal consequences:

• The company does not recommend betting by a group of users located in the same local network or from the same IP address without prior approval;
• 1win is not responsible for rule violations if it was not notified about them or discovered them at a later stage;
• Transfer of information to third parties, fraud, use of malware, bots, or software bugs, use of stolen or cloned credit or debit card details, participation in criminal activities, and money laundering lead to criminal liability;
• Users must immediately report suspicious activity if another player is colluding or committing fraudulent actions;
• Gaming activities on behalf of third parties are forbidden.

Settlement of Disputes

The user submits all disputes through the support team. The following rules apply:

• The player disputes decisions by providing specific information and evidence through the online chat or via email;
• 1win reviews the appeal within 14 days. If additional checks are required, the review period extends up to 30 days;
• Offensive language and false data are forbidden during communication;
• The user receives a notification of the review result in a response letter.

Bonus Actions

All bonuses on the site follow specific wagering and withdrawal rules:

• If the bonus is a percentage of the deposit, the wager applies to the amount of that percentage;
• The wager amount depends on the ongoing bonus promotion and is set by the site;
• Withdrawal of bonus funds is available only after full wagering is completed;
• If the bonus is credited upon registration or without a deposit, withdrawal of bonus funds is not possible before the first deposit.

FAQ

• What is the minimum age to use 1win?

  All users must be at least 18 years old to register and place bets on the site.

• Can I create more than one account?

  No. Each user is allowed only one account. Duplicate accounts are closed and all transactions are voided.

• How long does withdrawal processing take?

  Standard withdrawals take 1 to 60 minutes. The maximum processing time is 3 business days.

• What documents are required for KYC verification?

  The site requests a government ID, proof of address, payment method screenshot, and a selfie with the ID.

• How do I submit a dispute?

  Contact the support team via online chat or email with specific information and evidence of the issue.

• Is there a withdrawal fee?

  The company does not charge a fee. A commission of up to 15% applies in case of low gaming activity.